Last updated: May 2026
At DrListify, we are committed to protecting your privacy and ensuring transparency in how your data is handled.
This Privacy Policy applies to:
- Website: https://drlistify.com
- Mobile Applications (Android and iOS)
- All services operated under DrListify
By using our platform, you agree to this policy.
1. Information We Collect
a. Information You Provide
We may collect:
- Name
- Phone number
- Email address
- Account details
- Reviews, ratings, and feedback
- Support inquiries
Providing this information is optional, but some features may not function properly without it.
b. Automatically Collected Information
We may collect:
- Device type and operating system
- IP address and approximate location
- App usage behavior
- Crash logs and diagnostics
This helps us improve performance and user experience.
c. Verification Data
If you verify your account (e.g., OTP), we collect your phone number for authentication purposes only.
2. Permissions We Use
DrListify requests only necessary permissions:
- Internet Access: Required to load data and services
- Network State: To detect connectivity issues
We do NOT request access to:
- Camera
- Photo Gallery
- Microphone
- Contacts
If permissions change in the future, this policy will be updated.
3. How We Use Your Information
We use your data to:
- Create and manage accounts
- Provide doctor search and recommendations
- Enable saving, reviewing, and interaction features
- Improve performance and usability
- Detect and prevent fraud or abuse
- Respond to support requests
- Comply with legal obligations
We do not sell your personal data.
4. How We Share Information
We may share data with:
- Cloud hosting providers (e.g., AWS, DigitalOcean)
- Analytics and performance tools (e.g., Firebase Analytics, Crashlytics)
- Authentication services (e.g., OTP providers)
These providers process data only for operational purposes and are required to protect it.
We may also share data:
- If required by law
- To protect users and platform integrity
5. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain sessions
- Understand user behavior
- Improve performance
You can control cookies via browser settings.
6. Data Security
We implement:
- HTTPS encryption
- Secure infrastructure
- Access control mechanisms
However, no system is completely secure.
7. Data Retention
We retain data:
- While your account is active
- As required by law
- To resolve disputes and enforce policies
Unused data is deleted or anonymized when no longer needed.
8. Your Rights
You can:
- Access your data
- Update or correct information
- Request deletion
Data Deletion Process:
To delete your account:
- Contact us at info@drlistify.com
- Include your registered phone/email
We process deletion requests within 7–15 business days.
9. Children’s Privacy
DrListify is not intended for users under 13.
We do not knowingly collect data from children.
10. Third-Party Links
We are not responsible for third-party privacy practices.
11. International Data Transfers
Your data may be stored or processed on servers outside Bangladesh.
We ensure reasonable safeguards are in place.
12. User-Generated Content
Users may submit reviews and ratings.
We may monitor, moderate, or remove content that:
- Violates guidelines
- Contains spam or abuse
- Is misleading or harmful
13. Updates to This Policy
We may update this policy periodically.
Significant changes will be notified via app or website.
14. Contact Us
Email: info@drlistify.com
