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ডাক্তার লিস্টিফাই — DrListify

Privacy Policy

Last updated: May 2026

At DrListify, we are committed to protecting your privacy and ensuring transparency in how your data is handled.

This Privacy Policy applies to:

  • Website: https://drlistify.com
  • Mobile Applications (Android and iOS)
  • All services operated under DrListify

By using our platform, you agree to this policy.

1. Information We Collect

a. Information You Provide

We may collect:

  • Name
  • Phone number
  • Email address
  • Account details
  • Reviews, ratings, and feedback
  • Support inquiries

Providing this information is optional, but some features may not function properly without it.

b. Automatically Collected Information

We may collect:

  • Device type and operating system
  • IP address and approximate location
  • App usage behavior
  • Crash logs and diagnostics

This helps us improve performance and user experience.

c. Verification Data

If you verify your account (e.g., OTP), we collect your phone number for authentication purposes only.

2. Permissions We Use

DrListify requests only necessary permissions:

  • Internet Access: Required to load data and services
  • Network State: To detect connectivity issues

We do NOT request access to:

  • Camera
  • Photo Gallery
  • Microphone
  • Contacts

If permissions change in the future, this policy will be updated.

3. How We Use Your Information

We use your data to:

  • Create and manage accounts
  • Provide doctor search and recommendations
  • Enable saving, reviewing, and interaction features
  • Improve performance and usability
  • Detect and prevent fraud or abuse
  • Respond to support requests
  • Comply with legal obligations

We do not sell your personal data.

4. How We Share Information

We may share data with:

  • Cloud hosting providers (e.g., AWS, DigitalOcean)
  • Analytics and performance tools (e.g., Firebase Analytics, Crashlytics)
  • Authentication services (e.g., OTP providers)

These providers process data only for operational purposes and are required to protect it.

We may also share data:

  • If required by law
  • To protect users and platform integrity

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain sessions
  • Understand user behavior
  • Improve performance

You can control cookies via browser settings.

6. Data Security

We implement:

  • HTTPS encryption
  • Secure infrastructure
  • Access control mechanisms

However, no system is completely secure.

7. Data Retention

We retain data:

  • While your account is active
  • As required by law
  • To resolve disputes and enforce policies

Unused data is deleted or anonymized when no longer needed.

8. Your Rights

You can:

  • Access your data
  • Update or correct information
  • Request deletion

Data Deletion Process:

To delete your account:

  • Contact us at info@drlistify.com
  • Include your registered phone/email

We process deletion requests within 7–15 business days.

9. Children’s Privacy

DrListify is not intended for users under 13.
We do not knowingly collect data from children.

10. Third-Party Links

We are not responsible for third-party privacy practices.

11. International Data Transfers

Your data may be stored or processed on servers outside Bangladesh.
We ensure reasonable safeguards are in place.

12. User-Generated Content

Users may submit reviews and ratings.
We may monitor, moderate, or remove content that:

  • Violates guidelines
  • Contains spam or abuse
  • Is misleading or harmful

13. Updates to This Policy

We may update this policy periodically.
Significant changes will be notified via app or website.

14. Contact Us

Email: info@drlistify.com